Privacy Policy

This privacy policy explains how Carlisle Van Sales ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Carlisle Van Sales is the data controller responsible for your personal data. You can contact us at:

  • Address: The Old Tram Shed, London Road, Carlisle, Cumbria, CA1 2LS
  • Email: carlislevansales@hotmail.com
  • Telephone: 07590728314

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at carlislevansales@hotmail.com or by telephone on 07590728314.

What our customers say about us

Our Reviews

Been buying vans of Jamie and Derek for years just bought 3 more today for the fleet won’t go past them best selection of vans in Cumbria cheers lads
— John Smith
Been looking for a lwb van all over Cumbria came across jd vans and from start to finish Jamie could not have been any more helpful had a problem with the key and Jamie got it sorted right away I would highly recommend jd vans to anyone
— Graham Goodger
I have bought several minibuses from JD over the last six years and they have all beeen excellent and we still have them all - every one.
— Stuart Bankier
Bought van off him. He sorted the issuses with the van now I have a great van at a good price. A very happy customer
— Barry Irving
Genuine honest guys the van I purchased is fantastic would highly recommend to anyone
— George woodhouse
Great selection of vans
— Ash Coetzee
Can’t fault Dereks customer service. A few issues with the van but Derek is very responsive and happy to help. So far so good would definitely use them again
— Fraser Soutar
bought vw caddy off Jamie great to deal with had a couple of issues with it but he sorted them out straight away highly recommended
— ScottAlison Hodgson
We bought a VW caddy from here the lad was so nice opened of a Sunday to fit in with our work. Couldn’t have been anymore helpful. Thank you will be back in future
— Cara Thompson
My partner recently bought a Ranger from these guys, what an easy hassle free process from start to finish, and after. Annoyingly when travelling home, the abs sensor decided to give up the ghost....typical with us living a good 7 hours away from the garage! Jamie had actually sent a message to check we had arrived home safely, so we let him know what had happened. We couldn’t fault him, genuine apologies from him and he got right on to getting a new replacement part sent up to our local garage, once our mechanic had fitted it, Jamie settled up the cost of garage bill too! First class service, cheers Jamie!
— Hazel Mackay
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